Most builds are completed within 2-4 weeks from the time we receive your completed intake questionnaire and all content. Custom projects may take longer depending on scope. We'll give you a clear timeline before we get started so there are no surprises.

Yes, we recommend purchasing your own domain through Namecheap or GoDaddy. Owning your domain means it's always yours regardless of what hosting plan you're on. Once you have it, we handle the connection and technical setup for you.

Yes. All hosting plans include client content access, which means you can log in and update your own text, photos, and blog posts anytime you need to. Your hosting plan also includes content update sessions where we make changes for you, so you have both options available.

Your build package is a one-time fee that covers the design and setup of your website. Your hosting plan is a monthly fee that keeps your site running, secure, and maintained after it launches. Think of the build as constructing the house and hosting as paying the utilities and upkeep every month.

Unlike generic platforms, Designs On The Go offers personalized service tailored to your brand. You get a unique website built with care, plus ongoing support from someone who understands small business challenges firsthand.

It depends on what your website needs to do. If you're running a full online store with lots of products, inventory tracking, and high sales volume, Shopify is probably the better fit. If you're a service-based business, consultant, local business, or have a small product offering, a custom website hosted through us is likely the smarter and more affordable choice. Not sure? Reach out and we'll help you figure it out. P.S. We set up Shopify stores too!

No problem. Additional pages can be added to any build package for an extra charge per page. You can also add pages after your site launches as part of your monthly hosting plan, depending on your tier.

Yes. Our Commerce Add-On  can be added to any hosting plan at any time. It's ideal for small product catalogs of up to 25 products or service bookings. If you need a larger store with advanced inventory and high sales volume, we can also build you a dedicated Shopify store.

After your initial 6-month commitment your plan automatically goes month-to-month. You can switch tiers anytime your needs change and cancel anytime after the 6 months are up. If you decide to cancel, we'll work with you on the best path forward, whether that means transferring your site, closing things down, or something else entirely.

For Essentials builds, you'll provide all website content including text and photos. For Standard and Custom builds, you'll complete our intake questionnaire and we'll handle polishing the copy from your provided information. All clients need to provide their own domain and any specific photos or images they want used on the site.

It depends on your package. Standard and Custom builds include copy polishing from your provided information. If you need full page copywriting from scratch, we offer that as an add-on at $75 per page. Blog post writing is also available as an add-on, and is included in Growth, Pro, and Premium hosting plans.

The 6-month commitment exists because we invest significant time upfront designing and building your site. Early cancellation fees may apply. Reach out and we'll always try to find a solution that works for both of us.

We work remotely and serve clients across the US. If you're outside the US, reach out and we'll discuss whether we're a good fit for your needs.